Setting up POP Email
Contents
› Web App
› To Set up POP Email in Microsoft Outlook for Windows
› To Set up POP Email in Mac Mail
› To Set up POP Email in Outlook for Mac
› To Set up POP Email on your iPhone or iPad
› To Set up POP Email on your Android Device
Windows - for a Windows computer you can use the Web App, Microsoft Outlook or Windows Live Mail.
Apple Mac - POP email is compatible with Mac Mail and Outlook for Mac.
1. To access the web app open a web browser and in the address bar type, mail.hostedemail.com
2. Press Enter
3. You will see the login screen, enter your email address and password, click on Logon
3. You will now see the main email screen
From this screen you can access your email. There is also a section on the right where you can configure various settings..
If you need any help learning the web app interface, please get in touch and we will be happy to help.
To Set up POP Email in Microsoft Outlook for Windows
These images are from Outlook 2013, however the basic information will be the same for previous versions of Outlook.
1. Close Outlook
2. Go to Control Panel and select Mail
3. Click Email Accounts
4. Click New Account
5. Select “Manual setup or additional server types”
6. Click Next
7. Select “POP or IMAP”
8. Click Next
9. Fill in your details
Server information -
Account type: POP
Incoming mail server: mail.hostedemail.com
Outgoing mail server: mail.hostedemail.com
User Name: your email address
Password: your password
Put a tick in "Remember password"
10. Click on “More Settings”
11. On the “Outgoing Server” tab, put a tick in the box saying “My outgoing server (SMTP) requires authentication”. The circle next to “Use same settings as my incoming mail server” should be blacked out
12. On the “Advanced” tab, tick the box saying this server requires an encrypted connection (SSL), change the outgoing server port to 587, select TLS from the dropdown menu for Use the following type of encrypted connection. Also select the box next to Leave a copy of messages on the server and also select Remove from server after and enter 14 days in the box. As the mailbox is 5GB, you can extend the 14 day perion to longer if you wish.
13. Click OK
14. On the “Add Account” window, click Next
15. Outlook will check in the incoming and outgoing settings
16. Click on Close
17. Click on Finish
18. Close the Mail window
19. Close Control Panel
20. Open Outlook
21. Outlook will start to download all of your email
To Set up POP Email in Mac Mail
1. Open Mail
2. Go to Preferences
3. On the Accounts tab, click the + at the bottom left corner of the window
4. Select “Add Other Mail Account…”
5. Click Continue
6. Enter your details
7. Click Sign In
8. Complete the additional information
Email Address: Your Email Address
User Name: Your Email Address
Password: Your Email Password
Account Type: POP
Incoming Mail Server: mail.hostedemail.com
Outgoing Mail Server: mail.hostedemail.com
9. Click Sign In
10. The account is then setup and you are returned to the Inbox, where your email will start to download.
11. If you want to check the settings, this is what the account setting tab should look like (with your details for the email address and password)
Outgoing SMTP Server Settings:
To Set up POP Email in Outlook for Mac
1. Open Outlook for Mac
2. Go to Preferences
3. Click on Accounts
4. Click the plus sign in the bottom corner of the window and select Other account
5. Enter your email address and password
6. Complete the rest of the details
User Name: your email address
Type: POP
Incoming Server: mail.hostedemail.com
Tick “Override default port” and type in 110
Tick "Use SSL to Connect (Recommended)"
Outgoing Server: mail.hostedemail.com
Tick “Override default port” and type in 587
Tick "Use SSL to Connect (Recommended)"
7. Click Add Account
8. Outlook should add the account
9. Close the Accounts windows
10. In Outlook click on the Send and Receive button at the top and Outlook should start downloading your email
To setup your POP email on your iPad or iPhone
iPhones and iPads follow the same setup procedure. Depending on which version of IOS your device is using the screen may look slightly different from the pictures below.
1. Go into Settings
2. Then Mail, Contacts, Calendars
3. Click Add Account
4. Select Other
5. Click Add Mail Account
6. Enter the account information:
Name: your name
Email: your email address
Password: your password
Description: give your account a recognisable name
7. Click Next
8. You will need to enter additional information
9. Make sure POP is selected at the top of the screen
10. The Incoming and Outgoing Mail Server settings should be the same:
Host Name: mail.hostedemail.com
Username: your email address
Password: your email password
11. Click Save
12. The device will say "Verifying"
13. Your new account should be added to the device and you will be returned to the mail, contacts, calendars page
14. Press the home button on the device and go to the Mail app
15. The device should start downloading your email
To Set up POP Email on your Android Device
Android devices vary in the setup procedure needed to configure the POP email account. However the basic details you will need are:
› Your email address/username
› Your password
› The server type is POP
› The incoming and outgoing mail server is mail.yourdomainname
› Outgoing Mail Port should be 587
The following show the setup procedure on a Nexus 7 device using Android 5.1.1 (Lollipop)
1. Go into Settings
2. Select Accounts and click Add Account
3. Select Personal (POP3) from the list
4. Enter your email address and the select Manual setup
5. Select Personal (POP3)
6. Click Next
7. Type your password
8. Click Next
9. You will see the Incoming server settings screen, change the Server to mail.hostedemail.com
10. The security type should be StartTLS
11. Click Next
12. The device will validate the incoming settings
13. Next you will see the Outgoing server settings, change the SMTP Server to mail.hostedemail.com
14. The Port should be 587, Security Type is StartTLS, Require sign-in should be ticked, the username is your email address and authentication should be password
15. Click Next
16. The device will validate the SMTP Settings
17. Select the Account Options that you want
18. Click Next
19. Your account will be created
20. Click Next
21. You will then be returned to the Accounts page
22. Press the button on your device to return to the main screen
23. Go into the Mail app on your device, there should be a new account and your email should start to download
If you need help setting up the POP account on your particular device please get in touch.